Analisis Pengaruh Kepuasan Pasien Rawat Jalan Terhadap Minat Kunjungan Ulang Di Rs X Kota Madiun

The patient's satisfied is an indicator that can be used to see the quality of health services. A service said high if it satisfies expectations patient. Good will form user commitment reuse a service. purpose this study was determine effect outpatient satisfaction on interest in revisits at Hospital X Madiun City. This research quantitative analytic with cross sectional approach. conducted 100 outpatients City using questionnaire. data collected were analyzed by univariate and bivariate. chi square test bivariate analysis. results showed 99% services provided 97% patients who interested making revisits. However, there no (p Value = 1,000).